How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by bringing along your NHS medical card or completing a form available from reception. We recommend that new patients undertake a health check with the practice nurse.  

    Download a new patient registration form for an adult here

    Click here to download a new child registration form

    If you are a temporarily in the area from elsewhere in the UK you are also entitled to immediately necessary treatment. Click here to download the registration document.

Change of address

If you change name, address or telephone number - especially your mobile phone number, which people often change when they change contracts - please let our receptionists know by calling or writing to us. If you move outside the practice area you will need to find a doctor in your new area. There are instructions on what to do when you move to a new area on the back of your NHS medical card.

Unfortunately if you do move out of our area for reason or another you will need to find a new practice that serves the area where your new home is.

Appointments

We run all our surgeries by an appointment only system. Appointments can be booked by telephoning the surgery or calling in. We try to make sure you see the doctor of your choice but if he is not available we may ask you to see another doctor.

We are trying to keep a fair balance between the number of appointments that can be booked in advance, and the number that are reserved for booking on the day when you suddenly need one. Also, we are trying to make the appointments that are later in the day available for people who work and cannot come in the middle of the day.

Make the most of your appointment with the doctor! A STANDARD appointment is for ten minutes. Some matters need the GP to examine you and this may take longer, ie a DOUBLE appointment (twenty minutes). This includes matters such as a cervical smear, or a post-natal check-up, a minor operation, etc. REVIEW APPOINTMENTS (such as a diabetic review, an asthma review and so on) may last as much as 30 minutes; please tell the receptionist if you are booking a review appointment so that we can make sure we allow enough time for you with the doctor or nurse.

Cancelling your appointment

If you find that you cannot keep your appointment, or you are feeling better and no longer need it, then please ring us and let us know. Another patient will be glad to take up your appointment. On about fifty occasions a month people fail to turn up for an appointment they have made to see a doctor or nurse or other health professional. This wastes valuable NHS time and resources and is unfair to other patients.

Home Visits

If you are too ill to come to the surgery and you require a visit at home, please call the surgery before 10am. Home visits take up much more of a doctor’s time than a consultation in the surgery, and are generally only for the housebound. It is also a much easier (and more accurate!) for your doctor to assess you in the surgery than at home.

Policy of respect

At this practice we aim to respect the dignity of all our patients regardless of age, gender, race, religion, sexual orientation, disabilty or political persuasion. We will protect your right to confidentiality and we will do our best to help you with your medical needs.

In return we expect patients and visitors to treat our staff and premises with respect. Verbal or physical abuse is not acceptable and persistant abusive behaviour may result in removal from the practice list and/or reporting to the police.The NHS operate a Zero Tolerance Policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person's safety. In this situation we are obliged to notify the patient in writing of their removal from the list and record in the patient's medical records the fact of the removal and the circumstances leading to it.

Chaperone policy

If you would like a chaperone to be present during an intimate examination, please ask the receptionist to arrange this for you. On occasions you may find that the doctors ask you to be examined by the nurse in order to make it more convenient for you.

Sick certificates

You only need a doctor’s note if you are unable to work and are ill for longer than seven calendar days. This would normally take the form of a Med3 or a Med5 Certificate. Your employer should provide you with an SC2 self-certificate form for shorter periods of illness. In certain circumstances we would issue a Private Sick Note but this might incur a charge.

    You can also download an SC2 form from here

Test results

The doctors are more than happy to explain and clarify test results. Please ask for an appointment if you want to discuss details of any tests you have done recently. For confidentiality reasons our receptionists are not allowed to disclose results over the telephone.